The secrets of successful ISO9000 implementation Thousands of companies worldwide are reaping the benefits from adopting the ISO9000 family of quality management standards. However, there are many conflicting opinions about ISO9000's best practice approach. Some companies have delayed adopting ISO9000, or have chosen not to undertake implementation at all. This might be because of a lack of time and resources to investigate it properly, or because of misunderstandings about the way it works. So, how do we know who and what to believe? In Exploding the Myths Surrounding ISO9000, Andrew W Nichols debunks many of the common misconceptions about ISO9001 and describes the many advantages it brings. Drawing on more than 25 years of hands-on experience, Andy gives clear, practical and up-to-date advice on how to implement a Quality Management System to maximum effect. Full of real-life examples, this book enables you to read and interpret the ISO9000 documentation. With the advice in this book, you can foster an effective ISO9000 system that brings increased efficiencies, reduces waste and fuels growth in sales as you better understand and meet the needs of your customers. About the author Andrew W Nichols has more than 25 years of experience of management systems, in both the UK and the USA. As a trainer, he has delivered hundreds of ISO9000 related courses to audiences ranging from shop-floor personnel to CEOs of Fortune 500 companies. He has also led and contributed to the development of 'best in class' training courses for a number of international standards. Andy is a regular contributor to the well-known Elsmar Cove internet forum for management systems. Read this unique book and make ISO9000 work for you.