Carol Smallwood has worked as a public library systems administrator and consultant, and in school, academic, and special libraries. She has authored, co-authored, edited, and co-edited several books, including Writing and Publishing: The Librarian's Handbook (2010) and Librarians as Community Partners: An Outreach Handbook (2010). Her articles have appeared in numerous journals, including American Libraries. In 2019, Carol Smallwood was awarded the Albert Nelson Marquis Lifetime Achievement Award by Marquis Who's Who.