English law lays down standards governing not only the quality of end products, but also the processes and systems by which it is achieved. Assuming no prior knowledge, this text provides an understanding of English law as it relates to quality assurance in manufacturing and service industries. 'The book contains the major sectors of law applicable to most organisations, many of which should be considered when developing or improving the QMS....should go a long way to assisting with the development of procedures aimed at prevention of litigation rather than as a defence against it'