You may need to ask . . . Is your church or organization a place that appeals to first-time visitors? What impression do passersby have upon seeing your building, grounds, and parking lot? Do new people feel welcomed and comfortable, or are they made to feel as if they stick out like a sore thumb? Do they want to come back soon, or are they eager to escape? Dr. Chris Bowen believes churches-and any organization that wishes to excel-should provide the same exceptional service people experience when visiting a 5-star hotel or restaurant. He believes that we should give our best not only to God, but also to His people! He helps the reader see that we can't expect people to run to us when we have nothing to offer them once they get there . . . and he offers good, practical suggestions for identifying and resolving problems. This easy read will challenge you to reevaluate your service to others. It will create in you a desire to take your ministry or organization to greater levels. Dr. Bowen will help you succeed at taking the quality of your life to the 5-star level . . . and beyond!