That isn't what I meant! Truly listening and being heard is far from simple. This perennial bestseller has helped more than 150,000 readers resolve conflicts and transform their relationships.
"I considered myself a good listener before reading this book, and was repeatedly surprised when I recognized myself in the examples of what not to do! It helped me immediately with my spouse, giving me tools to really listen and understand, even when we disagree, so we can find our way to a compromise. I love how funny the authors are and the great examples they weave in. I highly recommend this book to anyone!"--Christina H., Brattleboro, Vermont "This book delivers countless epiphanies that will help you become a better listener in all of your relationships. The questions in each chapter guide you to actively explore your own communication strengths and blind spots. The genius of this book comes from its well-told, engaging stories and anecdotes, which are wise and never preachy. The third edition has been superbly updated to cover the impact of technology, and offers invaluable advice for talking across our ever-widening political and social divides."--Anne K. Fishel, PhD, coauthor of Eat, Laugh, Talk: The Family Dinner Playbook "This book could not have come along at a better time. With the bombardment of noise and the narrowing of our screen sizes, everyone needs to read this book to remind us that there is nothing more important than tuning in to one another. The Lost Art of Listening should be required reading!"--Tammy Nelson, PhD, author of The New Monogamy "As a school psychologist and trainer of helping professionals, I found the insights and ideas of this book to be immediately applicable to everything I do, from meeting with a struggling student to consulting with a discouraged parent or teacher. Thats because listening is central to effective helping and to every important relationship in our lives. The books many practical tips and relatable examples will help readers listen themselves into better relationships with their clients, coworkers, loved ones, and anyone else with whom they regularly interact."--John J. Murphy, PhD, Department of Psychology and Counseling, University of Central Arkansas "It will be hard for readers not to see themselves, and everyone they listen to, in this book. Drs. Nichols and Straus offer an insider's look at what can go wrong in the two-sided process of communicating. Whether you want to improve communication with family, colleagues, or friends, you will learn the skills to listen for the meaning behind the message. The book also takes on the other side of conversation--speaking with clarity. Drs. Nichols and Straus masterfully demonstrate how to open conversations that invite the listener to hear."--Margaret Wehrenberg, PsyD, author of The 10 Best-Ever Anxiety Management Techniques In my work as a shepherding pastor, then later as a trainer of ministers at the university level, I had always wondered, 'Can empathy be taught?' I was delighted to find this vital caregiving skill addressed in this book. I have used this book in training lay caregivers, pastors, and counselors in the indispensable art of really listening. I believe it is a powerful training resource for our spiritual care and pastoral care practicum coursework. The third edition's new chapter on listening to those with whom you dont agree could not have come at a more crucial time in our history.--Rev. Steven Seaton, MM, co-founder of the Pastoral Care degree programs, Mid-America Christian University-
