Carol Southall is Head of Department for Business at the University of Staffordshire, UK. She teaches in Tourism Management, Event Management and FdA Visitor Attraction and Resort Management.

Amanda Payne is Undergraduate Business Course Director and Senior Lecturer in Business at the University of Staffordshire, UK.

Frances-Marie Hitchen is Lecturer in Business at the University of Staffordshire, UK, and is Deputy Course Leader for Visitor Attraction and Resort Management and Business Management with Tourism / Events.